From the initial inspection, Sean is responsible for locating your roofing problem, providing solutions and then completing the repairs. From a client’s perspective, it is reassuring to know that Sean will be the person doing your job. However, it can work against us when Sean is fighting a seemingly never ending battle against the elements and unexpected surprises left by tradespeople who have worked on the roof previously.
Working in the elements has many challenges. Roofs become slippery when wet. Gutters and downpipes are difficult to work with when they are wet. Sealant does not stick to wet surfaces and needs time to dry. Ridge cap repairs and cement work need adequate curing/drying time for the product to set properly.
Our number one priority throughout the wetter months is Sean’s safety. Sean is extremely experienced on the roof, but accidents are more likely if he takes unnecessary risks on the roof. It is Sean’s decision whether the conditions are suitable on the day the job is booked in.
We thank each and every client for their patience and understanding as we work on catching up on jobs that have been delayed and rescheduled. If we haven’t already done so, we will update those of you waiting on a rescheduled start date as soon as we can.
For those of you who have recently accepted quotes and have not received a start date, we ask for your patience as Sean does his best to catch up over the next couple of weeks. Once we have a clearer picture of things, we will be able to schedule in these jobs.
If you have any concerns or questions about current delays, please do not hesitate to get in contact with us. Each and every client is important to us and we do not want to let anyone down.
Chaley and Sean Kelly